Thank you for shopping with us. This shipping policy outlines our delivery terms and conditions.

Order Processing

We require 3-5 business days to prepare your order before shipping. This preparation time allows us to carefully check and pack your items to ensure they reach you in perfect condition.

Delivery Timeframes

  • Greece: 1-3 business days after dispatch

  • European Union: 5-10 business days after dispatch

  • International (Non-EU Countries): 10-15 business days after dispatch

Please note that these timeframes are estimates and actual delivery times may vary depending on factors outside our control, such as customs clearance procedures or local postal service conditions.

Shipping Costs

All shipping costs will be calculated and displayed at checkout before you complete your purchase. The final price you see will include all applicable shipping fees.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information where available. This allows you to monitor the progress of your delivery.

Customs and Import Duties

For deliveries outside the European Union, please be aware that you may be charged additional fees such as import duties, taxes, and customs clearance charges. These fees are not included in our shipping costs and are the responsibility of the recipient.

Right of Withdrawal

In accordance with EU Consumer Rights Directive, you have the right to withdraw from your purchase within 14 days of receiving your order. Please see our Returns Policy for detailed information on how to return items.

Shipping Restrictions

We currently ship to most countries worldwide. However, some restrictions may apply due to local regulations or delivery limitations. If we are unable to ship to your location, you will be notified during the checkout process.

Contact Information

If you have any questions about your shipment or need further assistance, please contact our customer service team at [your contact information].

This shipping policy complies with EU regulations, including the E-Commerce Directive and Consumer Rights Directive.